• Collecting personal information

  • When you visit our Site, we automatically gather certain details about your device such as your web browser, IP address, time zone, and installed cookies. We also track the specific web pages you view, how you found our Site, and your interaction patterns. This data is collectively known as “Device Information.” We use the following technologies to collect Device Information:

    • Cookies:

      Data files placed on your device, often containing unique identifiers. For details on cookies and disabling them, visit http://www.allaboutcookies.org.

    • Log files:

      These document site activity and collect information including your IP address, browser type, Internet service provider, referring/exit pages, and timestamp.

    • Web beacons, tags, and pixels:

      Electronic files that record your site navigation.

  • Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or Paypal), email address, and phone number. We refer to this information as “Order Information”.

  • How do we use

  • We use the personal information you provide mainly to process and fulfill any orders you place through our Site. This includes handling your payment details, organizing shipping, and sending invoices and/or order confirmations. Additionally, we use your Order Information to:

    • Communicate with you;
    • Screen for potential risks or fraud; and
    • Provide you with product or service information or advertising, according to your preferences.

  • We also utilize Device Information to enhance site security—especially using your IP address to detect potential fraud. More broadly, we analyze this information to improve and optimize our Site by understanding how our customers interact with it and measuring the success of our marketing and advertising campaigns.

  • Do not track

  • Please be aware that our Site does not change its data collection and usage practices when your browser sends a Do Not Track signal.

  • Your rights

  • If you reside in Europe, you are entitled to access the personal information we possess about you and request corrections, updates, or deletions. To exercise these rights, please reach out to us using the contact details provided below.

  • Changes

  • We periodically update this privacy policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

  • Sharing personal information

  • We share your Personal Information with third-party services to enhance our use of your data as outlined above. For instance, we use Shopify to manage our online store, and you can learn how Shopify handles your Personal Information at: https://www.shopify.com/legal/privacy. We also employ Google Analytics to understand customer interactions on our Site; more details on Google's data use can be found at: https://www.google.com/intl/en/policies/privacy/. To opt-out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout. Additionally, we may disclose your Personal Information to meet legal obligations, respond to legal requests, or protect our rights.

  • Data retention

  • When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

  • Behavioural Advertising

  • As mentioned, we utilize your Personal Information to send you advertisements and marketing communications that might interest you. To learn more about how targeted advertising functions, you can visit the Network Advertising Initiative’s (NAI) educational page here: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

  • You can opt out of targeted advertising by using the links below:
    • Google: https://www.google.com/settings/ads/anonymous
    • Facebook: https://www.facebook.com/settings/?tab=ads
    • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

  • Minors

  • The Site is not intended for individuals under the age of 18..

  • Contact us

  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@canisteoblinds.com